Frequently Asked Questions

Is there a refund/cancellation policy?

Yes, we have a 48 hour money back refund guarantee.

Within 48 hours of your purchase, just send an email to [email protected] with the subject Contracts Classroom Refund so we can accommodate your request.

Are there any requirements to study our courses?

No, anyone who has an interest in learning more about Government Contracting and Government Contract Management may register for any course.

Are the Courses online or conducted in person?

All our courses are accessible online on any device. You may complete them at your own pace and in your own time.

How do I receive my course?

After you have completed payment, you will receive a confirmation email. You will also receive an email containing instructions on how to access and log in to your course via the internet with any device, please check your junk/spam folder in the event that you do not receive the email.

When do the courses start?

Providing you have internet access you can start courses whenever you like, just go to the login page and insert your username and password and you can access the online material.

How long will you have access to the online course?

Each course is different, some courses on our website have lifetime access.

Because the rules and regulations change frequently, some courses may be available for a limited or restricted amount of time, typically 12 weeks up to 2 years.

For specific courses please see course product page for details.

How much time will be required to complete the course?

Each course is different, some courses are 1 or 2 hours long and others are much extensive – like 20 hours or more. For specific courses please see course description for details.

What is included with the course?

The course fee includes all training materials, including online video content, downloads consisting of examples, checklist, or similar materials. All courses include an audio only file available for those that prefer listening while on the go.

Are there quizzes or exams in the course??

Yes, you will be required to complete a multiple-choice test online. Depending on the course complexity and length, quizzes may be required at the completion of each lesson and other courses may contain a more extensive test at the time of course completion

What are the Payment Methods available? Is there a payment plan?

We accept payments via PayPal or Stripe.

Individual course may offer a payment plan, but as a general rule most courses require a single payment.

Please check the course description for specific payment terms.

How will I contact Contracts Classroom if I have any questions?

You can contact our support team, at any time by emailing [email protected]